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Supporting you in delivering better healthcare
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Quality & Reliability Whole Life Concept What our customers require is reliability in our products as well as an outstanding service. We ask you to consider the following when making any purchases. Q1. What will the equipment cost over it's life? This will include the initial cost of purchase, manufacturers recommended servicing costs over the whole life, breakdown repairs & spare parts. It is no use buying a cheap item if it repeatedly breaks down especially if it is installed in a difficult area such as an I.T.U. dept or a patients home where breakdowns are very expensive. It will probably be less expensive in the long run to buy a slightly higher priced item and not have the problems of frequent servicing or breakdown costs. Q2. How long has the supplier been in business? Not just any business, this particular business! We are aware of suppliers who import cheap items but once sold there is no backup and no spares availability you might be left sorting out the problems. We are still supplying spares for equipment made in 1977! Q3. Does the equipment do what we require of it or does it do much more than we will ever use? If it is the latter you are paying for product you will never use and this might require more expense in servicing. Q4. Is it adaptable or flexible? Can it be added to in the future so if your needs change you do not have to purchase a complete new system. Q5. Can it be modified to suit my needs before delivery? Does the design allow for easy modification at minimal cost and can special parts be produced reasonably? If you take time to ask your supplier the above questions and any others that affect your requirements then you will be a certain as you can be that you have made the right purchase. |
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